Make wins on price and power: 10,000 free operations (vs Zapier's 100), visual canvas with branching logic, and 5x more operations per dollar at every paid tier. Zapier wins on simplicity and ecosystem: 7,000+ integrations
Zapier is the default choice for no-code automation. It's the tool most people try first β and for simple workflows, it works fine. But the moment your automations grow beyond two steps, the pricing math changes dramatically. Make (formerly Integromat) offers the same automation capabilities with one critical difference: 5x more operations per dollar at every pricing tier.
The 60-Second Verdict
Choose Make if your automations have 3+ steps, use conditional logic, or process data in batches. Choose Zapier if you need the fastest possible setup for simple 2-step automations and want the largest integration library. For most growing businesses, Make pays for itself within the first month.
Quick Comparison: Make vs Zapier
| Feature | Make | Zapier | Winner |
|---|---|---|---|
| Free Tier | 10,000 ops/month | 100 tasks/month | Make |
| Starting Price | $10.59/mo (10K ops) | $29.99/mo (750 tasks) | Make |
| Visual Builder | Canvas (drag & drop) | Linear (step-by-step) | Make |
| Branching Logic | Yes (routers, filters) | No (linear only) | Make |
| Integrations | 1,800+ | 7,000+ | Zapier |
| Ease of Setup | Medium (1-2hr learning) | Easy (minutes) | Zapier |
| Error Handling | Fallback routes, retries | Basic retry | Make |
| API Connector | Any REST API (built-in) | Webhooks only | Make |
Pricing: The Real Cost at Scale
This is where the comparison gets uncomfortable for Zapier. Both platforms charge based on usage, but the unit economics are vastly different.
Monthly Cost by Operations Volume
| Operations/Month | Make | Zapier | Annual Savings with Make |
|---|---|---|---|
| 100 | Free | Free | $0 |
| 1,000 | Free | $29.99/mo* | $360/year |
| 10,000 | Free | $29.99/mo* | $360/year |
| 25,000 | $18.82/mo | $73.50/mo | $656/year |
| 50,000 | $34.12/mo | $73.50/mo | $472/year |
| 100,000 | $55.29/mo | $103.50/mo** | $578/year |
| 500,000 | $172.71/mo | $Custom | $2,000+/year |
*Zapier's $29.99 Starter plan includes only 750 tasks/month. Multi-step Zaps count each step as a task, so 1,000 'operations' in Make terms could be 2,000-5,000 'tasks' in Zapier terms depending on workflow complexity. **Zapier Professional plan.
Break-even: Make is cheaper from day one. Even comparing free tiers, Make gives 100x more operations (10,000 vs 100). At paid tiers, Make costs 40-70% less for equivalent automation volume. Zapier's task counting is deceptive. A 5-step Zap that processes 100 items uses 500 tasks, not 100. Make's operation counting is more straightforward but also counts each module execution. Always run your expected volume through both pricing calculators before committing.
Visual Builder: Canvas vs Linear
Make's visual canvas lets you see your entire automation as a flowchart. You can drag modules, add branches, create loops, and watch data flow through each step in real time. This matters when you're building automations with conditional logic β like processing different order types differently, or routing support tickets based on priority.
Zapier's editor is linear: Step 1 β Step 2 β Step 3. This is faster for simple automations but becomes limiting when you need branching paths. Zapier added 'Paths' as a feature, but it's only available on Professional plans ($73.50+/month) and still feels bolted-on compared to Make's native visual approach.
Builder Feature Comparison
| Capability | Make | Zapier |
|---|---|---|
| Visual canvas | Yes (flowchart style) | No (linear list) |
| Branching (if/else) | Routers (unlimited paths) | Paths (Professional+ only) |
| Loops | Iterator + Aggregator modules | Not supported |
| Error handling | Fallback routes per module | Basic retry on failure |
| Real-time data preview | Yes (see data at each step) | Limited (output preview) |
| Reusable modules | Yes (copy between scenarios) | No |
Integration Ecosystem
Zapier's biggest advantage is its integration library: 7,000+ apps vs Make's 1,800+. For niche tools, Zapier is more likely to have a pre-built connector. However, Make compensates with a universal HTTP/REST module that connects to any API β meaning if a tool has an API (and most do), Make can connect to it without waiting for an official integration.
Integration Comparison
| Category | Make | Zapier |
|---|---|---|
| Total Integrations | 1,800+ | 7,000+ |
| Custom API Connector | Built-in HTTP module | Webhooks only |
| Google Workspace | Full suite | Full suite |
| Salesforce/HubSpot | Yes | Yes |
| Shopify/WooCommerce | Yes | Yes |
| Slack/Teams | Yes | Yes |
| Database (MySQL, Postgres) | Native modules | Via 3rd party |
Check if your critical tools have native Make integrations before switching. For the top 200 business tools, both platforms have full coverage. Make's custom API module only matters for niche or internal tools.
What Real Users Say
Make holds a 4.7/5 rating on G2 from 2,300+ reviews. Zapier scores 4.5/5 from 1,300+ reviews. The difference in sentiment is clear: Make users praise the value and power, Zapier users praise the simplicity.
- Dramatically cheaper than Zapier for the same volume
- Visual builder makes complex workflows manageable
- Error handling saves hours of debugging
- HTTP module connects to anything with an API
- Free tier is genuinely usable (10K ops)
- Easiest no-code automation tool to learn
- Largest integration library by far
- Template library gets you started in minutes
- Reliable and mature platform
- Better for non-technical team members
When to Choose Which
Make ($0-172/month)
Best for power users, growing businesses, and anyone running complex automations with branching logic. 10,000 free operations/month. Visual canvas builder. 5x more operations per dollar than Zapier. Connects to any API.
Zapier ($0-103/month)
Best for simple 2-3 step automations with the widest possible integration coverage. 100 free tasks/month. Linear step-by-step builder. 7,000+ integrations. Fastest setup time.
The Bottom Line: Do the Math
If you run fewer than 100 automations per month with 2 steps each, Zapier and Make are both free and functionally equivalent. Choose based on preference. But the moment you scale beyond that β and most businesses do within months β Make saves you $360-2,000+ per year while giving you more powerful automation capabilities.
The question isn't whether Make is better. It's whether Zapier's simplicity is worth paying 5x more for. For most businesses, the answer is no.
Want to calculate your exact automation ROI? Use our data entry automation calculator to see how much time and money you could save. For more tool comparisons, see our free vs paid AI tools analysis.
The TaskROI team researches AI productivity tools and helps businesses calculate real ROI before purchasing. Our data comes from industry studies by McKinsey, Harvard Business Review, and the Federal Reserve.